Privacy Policy Statement

We value your privacy. Therefore we want to make sure that the personal information we receive from you is handled in a confidential manner. Furthermore we ensure that we comply with applicable privacy legislation.

The Privacy Policy Statement below explains what we do with the personal data we receive from you.


Overview of the personal data we receive from you

We receive personal data from you in the following ways:

  1. Visit of our website
  2. Contact with us


Visit our website

When you visit our website, we receive information about you through your web browser. This information is stored in the cookies that we have placed. When you visit our website, you can choose which cookies you would like to accept. These cookies are used to recognize you during a next visit, to store your settings and to improve the website and/or to adapt the website to your personal preferences.

We also make use of cookies of third parties like Google Analytics for the analysis of your website visits. This enables us to better analyse how visitors use the website. It also enables us to better adjust our website, communication and our products and services to the requirements of our visitors and to optimize these for the best user experience.

You can choose not to accept any of our cookies. As a result you may not be able to use all parts of the website.


Contact with us

You can contact us in several ways. Through telephone, email and social media. We take notes of the personal contact we have with you in order to improve our service to you. We also randomly analyse our personal contact moments to learn from them. We store this information op to one and a half year after the contact has taken place.

Should we want to record a telephone conversation with you for training purposes, we will inform you on that in advance.


Transfer of your Personal Information to other Parties

We never sell your personal information to third parties. bSometimes we are legally obligated to transfer your personal data to third parties. This is for example the case in the event of a police investigation on fraud.



We keep statistics on the visits to our website and of all orders placed with us. We use these statistics to recognize trends and to improve our offering. We fill our statistics with information that we receive, therefore also from information we receive from you, but not before we have anonymized these data.



Outside the use of your personal data as described above, we always ask your explicit consent to use your personal data for a specific purpose.


Location of your Personal Information

We process your personal information within the European Economic Area. As far as the data are processed in third countries, we will ensure that this processing is in accordance with applicable legislation.


Security of your Personal Data

We ensure that your personal data are well secured. We constantly adapt the security measures to the legal requirements.


Information on and Change of your Personal Information

If you have questions or remarks on the personal information we have of you, please contact us through the contact details listed below.

You have the following rights:

  • to get an explanation on the personal data we have of you and what we do with that information;
  • to receive an overview of the personal data we have of you;
  • to have corrected errors in the personal information we have of you;
  • to have deleted outdated personal information we have of you;
  • to withdraw your consent to the use of personal data of you for which we have receive your explicit consent;
  • to object to a certain use of the personal data we have of you.

Please make sure to always indicate exactly who you are in order for us to be sure that we do not adjust or delete information incorrectly.


Questions or Complaints

Please contact us through the contact details listed below if you have any questions about this Privacy Statement. If you feel that we did not help you correctly, you can complain about this with the supervisory authority.


Changes to this Privacy Statement

This Privacy Statement is subject to change from time to time. Please make sure on a regular basis that you are informed of the latest version.


Contact Details is a part of

Alphacomm Digital Commerce B.V.

Scheepmakerspassage 183

3011 VH Rotterdam

+31 (0)10 7989 504